Job Description

At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. **What's in it for you:** Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. **Thrive at work and at home:** · **Benefits** kick in on **DAY ONE** for you _and_ your family, including health insurance and holistic wellness programs that include generous incentives - **WE DARE TO CARE** ! · **Family building benefits** include fertility coverage and adoption/surrogacy assistance. · **401K** **match** up to 6%, plus an additional 2% core contribution = up to **8%** company contribution. · **Paid time off,** including in support of **volunteer** and **parental leave** needs. · Educational and training opportunities through company programs along with **tuition assistance** and **student debt support** . · Learn more about our benefits here ( ! **Where is the work:** **Virtual:** This is a Remote position. + This is a remote position, requiring a reliable internet connection and a suitable workspace. + Occasional travel may be required for training or team meetings. **What you will do:** In this role you will: + Provide on-demand and scheduled remote technical support services for Key Accounts customers in a technical service environment. + Perform remote Building Automation System (BAS) diagnostics, troubleshooting, programming, maintenance, and equipment startup support. + Remotely inspect and evaluate BAS, HVAC, and chiller systems, delivering detailed reports on system operation and issue identification. + Communicate via telephone, instant messaging, and email with onsite Trane and third-party BAS and mechanical technicians, customers, customer representatives, and Trane internal teams. + Participate in technical and strategic account reviews with internal stakeholders. + Identify parts needed for repairs and coordinate with relevant teams for procurement. **What you will bring:** + Solid understanding and hands-on service or installation experience with Trane HVAC systems and advanced Trane BAS controls. + Proficiency in performing remote BAS diagnostics, troubleshooting, programming, and maintenance. + Expertise in TGE, TGP, and TGP2 ( **graphics/programming internal systems** ) abilities and application guides. + Advanced systems knowledge and proficiency in using digital tools. + Knowledge of networking, communication protocols, security, and basics of Ensemble, SQL Database, diagnostics, and troubleshooting. + Self-driven with the ability to effectively prioritize work in a queue. + Strong verbal and written communication skills, with the ability to clearly and effectively communicate with individuals across various controls and mechanical skill levels, from laypersons to highly skilled technicians. + Excellent process adherence and documentation skills for completing job paperwork, including time, progress, and cost data. + Ability to effectively function in a remote team environment, provide coaching and support for others as necessary, provide and accept constructive feedback, and a willingness to help others and grow by taking on new challenges. + A growth mindset to stay current on new products and identify and recommend system enhancements. + Flexibility to work overtime/weekends as required. + Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles. **Preferred Qualifications:** · Experience with Trane-specific systems and controls. · Familiarity with remote support tools and platforms. · Certification in HVAC or BAS-related fields. **Compensation:** **This position is hourly, and eligible for overtime. $80,000 - $100,000 annually** **_Disclaimer_** **:** **_This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed._** **Equal Employment Opportunity:** We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Job Tags

Hourly pay, Remote work, Weekend work,

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