Job Description

We are seeking a detail-oriented and experienced Global Payroll Specialist to join our dynamic team. The ideal candidate will be responsible for the timely and accurate preparation and processing of payroll for our employees across multiple countries, including the United States, Canada, the United Kingdom, Singapore, Brazil, Japan, and other international locations. This role requires close collaboration with our Revenue Operations (RevOps), Human Resources (HR), and Accounting/Finance teams to ensure seamless payroll execution, particularly in handling complex commission and bonus payments. If you are a proactive problem-solver with a passion for precision and a desire to work in a fast-paced, global environment, we encourage you to apply.

• Global Payroll Processing : Manage and execute end-to-end payroll processing for all company entities in the US, Canada, UK, Singapore, Brazil, Japan, and other assigned countries.
• Data Accuracy & Integrity : Ensure the accuracy of payroll data by verifying employee changes, new hires, terminations, and compensation updates in the HRIS.
• Commission & Bonus Payments : Partner closely with the Revenue Operations team to accurately calculate and process variable pay, including monthly and quarterly commissions, bonuses, and spiffs. Ensure all payments are validated and paid in a timely manner.
• Compliance : Ensure all payroll operations are in compliance with federal, state, and local tax laws and employment regulations in each respective country. Stay current on changing legislation that may impact payroll.
• Reconciliation & Reporting : Perform monthly payroll reconciliations, journal entries, and accruals. Prepare and provide standard and ad-hoc reports to Accounting, Finance, and HR teams as needed.
• Cross-Functional Collaboration : Serve as a key point of contact for payroll-related matters, working closely with HR on benefits deductions, leaves of absence, and employee inquiries, and with Accounting/Finance on funding and financial reporting.
• System Maintenance : Assist in the administration of payroll and time-tracking systems, ensuring data integrity and proper system configuration.
• Employee Support : Address and resolve employee payroll-related questions and issues with a high level of customer service and confidentiality.
• Process Improvement : Identify and recommend improvements to payroll processes and systems to enhance efficiency and accuracy.

• Proven experience as a Payroll Specialist or in a similar role, with hands-on experience processing multi-state US payroll.
• Demonstrable experience managing payroll for international locations; specific experience with Canada, UK, Singapore, Brazil, and/or Japan is highly desirable.
• Strong understanding of payroll principles, tax regulations, and compliance requirements across different jurisdictions.
• Experience working with variable compensation structures, such as sales commissions and bonuses.
• Excellent numerical aptitude and a high degree of accuracy and attention to detail.
• Proficient in Microsoft Excel (VLOOKUP, pivot tables) and experienced with payroll software and HRIS systems.
• Ability to work independently in a fast-paced, deadline-driven environment.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with various departments and employees at all levels.
• High level of integrity and ability to handle confidential information with discretion.

• Experience with Rippling for payroll and HRIS functions.
• Experience using Spiff or a similar commission calculation and management platform.
• Certified Payroll Professional (CPP) or equivalent certification is a plus.
• Bachelor's degree in Accounting, Finance, Human Resources, or a related field.

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